Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy and GDPR legislation. We may update this privacy policy from time-to-time by posting a new version on our website, we may also notify you of changes to our privacy policy by email. This Privacy Policy was updated on 14 June 2018.

PRIVACY STATEMENT

Our website address is: http://www.katewoodjewellery.com.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. We use Mailchimp to manage and collate our marketing mailing lists. For more insight, you may also want to read Mailchimp’s Terms of Service and Privacy Statement at www.mailchimp.com/legal/privacy/

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at kate@katewoodjewellery.com or mailing us at: Kate Wood, Unit 302, Deben House, 1-5 Lawrence Hill, Bristol BS5 0BY.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

For more insight, you may also want to read WooCommerce’s’s Terms and Conditions (https://woocommerce.com/terms-conditions/) or Privacy Statement (https://automattic.com/privacy/)

PayPal

We process payments securely with PayPal.  You may wish to read PayPal’s Privacy Policy (https://www.paypal.com/uk/webapps/mpp/ua/privacy-full?locale.x=en_GB) and Terms and Conditions (https://www.paypal.com/us/webapps/mpp/ua/legalhub-full)

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Automattic uses cookies to identify and track visitors, their usage of the Automattic website, and their website access preferences. Automattic visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Automattic’s websites, with the drawback that certain features of Automattic’s websites may not function properly without the aid of cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.